This document contains the general terms and conditions based on which the use of the website www.sicilytransfertaxi.com that provides Servizi transfer is offered to the users.
To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and in the plural, shall have the meaning indicated below:
- Owner: Domenico Mannino, Stradale Cravone, 138 – 95121 Catania (CT), MNNDNC76R20C351U , VAT number 05172100876 , certified e-mail address (PEC) firstname.lastname@example.org
- Application: the web site www.sicilytransfertaxi.com
- Products: the services provided to the user by the Owner
- User: any person who accesses and uses the Application
- Consumer User: the natural person who enters into a contract for purposes that are not related to his trade, business, or profession
- Non-Consumer User: the natural person of legal age or legal person who enters into a contract for the performance or the needs of his trade, business, or profession
- Conditions: This contract governs the relationship between the Owner and the Users as well as the sale or supply of the Products offered by the Owner through the Application.
- Scope of the Conditions
The use of the Application implies full acceptance of the Conditions by the User. Should the User not accept the Conditions and/or any other note, legal notice, information published or referred to therein, the User shall not use the Application or the services related. The Owner may amend the Conditions at any time. The applicable conditions are those in force on the date of transmission of the purchase order or request for the supply of a Product. Before using the Application, the User is required to read the Conditions carefully save or print them for future reference. The Owner reserves the right to change, at his own discretion and at any time, the graphic interface of the Application, the Contents, and their organization, as well as any other feature that characterizes the functionality and management of the Application, communicating to the User the relative instructions, when necessary.
- Sicilytransfertaxi service terms and conditions
Service users are prohibited from:
- SMOKING DURING TRANSPORT
- DRINK AND EAT ON BOARD
- THROW OBJECTS FROM VEHICLES
- SCRATCH THE VEHICLE
User behavior rules during the taxi service
– It is forbidden to claim that the transport is done in violation of the safety and behavior rules provided for by the current highway code.
– It is forbidden to require the transport of pets without having taken all the necessary measures to avoid damage or soiling of the car in agreement with the driver.are il danneggiamento o l’imbrattamento della vettura.
– Sicilytransfertaxi reserves the right to vary the rates displayed in case of nighttime (+ 20% from 21:00 to 06:00) and holidays.
– Sicilytransfertaxi collaborates with other transfer service companies with the same standards of quality and efficiency and can make use of these for the performance of services in case of need.
– Excess baggage must be declared at the time of booking to prevent the car from being unsuitable for such transport.
– Sicilytransfertaxi undertakes in every reasonable way to have its vehicles, or vehicles driven by external collaborators, arrive in time for the appointments. However, it will not be responsible for delays due to causes beyond its control or force majeure.
– The transport of passengers is fully covered by the insurance that Sicilytransfertaxi has stipulated for its vehicles with third parties. Passenger properties are instead transported entirely under the responsibility of the passenger who declares ownership at the time of boarding.
– The customer is kindly obliged to report any problems deriving from inefficiencies or deficiencies directly attributable to our work. We will take action to quickly resolve any inconvenience or loss in full customer satisfaction.
– These conditions of transport and all related services comply with the laws governing the sale of services in Italy, this guarantees the protection of the passenger and his baggage.
RIGHT OF CANCELLATION OF THE SICILYTRANSFERTAXI SERVICE:
– The customer can cancel the reservation by sending an email or by telephone to +39 3756842241 for the cancellation of the sicilytransfertaxi service and complementary services and accepted without penalty within 24 hours before the service.
WAITING TIMES AND MEETING POINTS:
– AIRPORT: 1 hour after the flight has landed, meeting point at arrivals from the airport immediately after the sliding doors in the baggage area, with a sign with your name.
– HOTEL: Meeting point at the reception
– If our driver is not found, please contact the telephone number +39 375 6842241.
- Purchase or delivery request through the Application
All Products offered through the Application are described in detail in the relevant product pages (quality, features, availability, price, supply and execution times, accessory charges, etc.). Some errors, inaccuracies or small differences between what is published in the Application and the Product may occur. Furthermore, the images of the Products shall be considered as a mere representation and do not constitute a contractual element.
Purchases and/or delivery requests of one or more Products through the Application are permitted both to Consumer Users and to Non-Consumer Users.
Purchases and/or delivery requests are permitted only to natural persons of legal age. For minors, any purchase and/or request for the supply of Products through the Application shall be examined and authorized by the parents or those exercising parental authority.
The offer of Products through the Application shall be deemed as an invitation to prepare an offer and the order sent by the User as contractual purchase proposal and/or a delivery request, subject to the confirmation and/or the acceptance of the Owner as described below. Therefore, the Owner has the right to accept or refuse the User’s order or delivery request at its discretion. Accordingly, the User is not entitled to complain about the Owner’s decision for any reason.
The contract of sale or provision of the Products is deemed to be concluded with the Owner’s acceptance of the User’s contractual purchase proposal or delivery request. The Owner shall inform the User of the acceptance by sending an order confirmation to the e-mail address indicated by the User or by displaying a web order confirmation page. The confirmation shall contain the date of the order, User’s data, the characteristics of the Product and the information on its availability, the price or how the price is to be calculated, further charges and/or taxes if any, supply and execution times, the procedures for exercising the right to withdrawal or its possible exclusion and the guarantee.
The contract of sale or supply of the Products is not effective between the parties in absence of what is indicated in the preceding paragraph.
If the Product is not available, the Owner shall inform the User of the new terms of delivery and ask if the User intends to confirm the order. It is understood that the contract shall be deemed as concluded only regarding the Products accepted by the Owner.
The User shall verify the correctness of the data reported in the order confirmation and immediately notify the Owner of any errors. The User shall keep a copy of the order, of the confirmation, and the Conditions.
- Prices and payments
For each Product the price including VAT, if due is indicated. If the price cannot be calculated in advance, due to the nature of the Product, the methods for calculating the price shall be indicated.
Furthermore, all possible taxes, additional costs which may vary depending on the payment method used shall be indicated. If these expensive items cannot reasonably be calculated in advance, there shall be an indication of which expenses to be charged to the User.
The Owner reserves the right to change the price of the Products as well as any additional costs at any time. It is understood that price changes shall in no case affect the contracts already concluded before such change.
The User undertakes to pay the price of the Product within the times with and methods indicated in the Application and to communicate the information requested.
The Application uses third-party tools for processing payments and does not enter in any way into contact with the payment data provided (number of credit cards, name of the holder, password, etc.).
Should these third-party tools deny payment authorization, the Owner shall not provide the Products and cannot be held responsible in any way.
The User who intended to receive the invoice for the payment shall provide the Owner with the billing information. In this case, the User declares that the information provided is true and releases the Owner from any liability in this regard.
- The delivery method of services
The Owner shall provide the services to the User, in the manner and at the time indicated in the Application and detailed in the order confirmation.
If it is not possible to supply the services within the aforesaid terms, the Owner shall promptly notify the User via e-mail, indicating the expected time of the delivery or the reasons that make the delivery impossible.
If the User does not intend to accept the new term or the delivery has become impossible, he can request a refund of the amount paid. The refund shall be paid promptly with the payment method used for the purchase, within a maximum of 14 days from the date on which the Owner became aware of the refund request.
- Exclusion of the right to withdrawal of Non-Consumer Users
The Non-Consumer User is not entitled to withdraw from the contract of sale or delivery of the Products. The User expressly acknowledges that the indication in the order of a VAT identification number qualifies him as a Non-Consumer User.
- Consumer User’s right to withdrawal from the purchase of services
The Consumer User who, for any reason, is not satisfied with the product has the right to withdraw from the contract without penalty and without specifying the reason, within the term of 14 days from the date of signature of the contract, by sending a written communication to the e-mail address email@example.com, using the optional withdrawal form in the following article or any other written declaration.
In case of withdrawal exercised correctly, the Holder shall refund the payments received by the User. The refund shall be paid promptly with the payment method used for the purchase, within a maximum of 14 days from the date on which the Owner became aware of the refund request.
In the event of a request for the provision of a service, the Consumer User acknowledges and agrees to lose the right to withdrawal after the complete provision of the service if the service began with his express agreement and with the acceptance of losing the right to withdrawal after the service has been performed, under Section 59, lett. a) of the Italian Consumer Code. Furthermore, the Consumer User acknowledges and agrees to lose the right to withdrawal in case he has requested the service to begin during the withdrawal period, according to Section 51, paragraph 8 of the Italian Consumer Code.
Where the provision of the service has not been completely carried out and the Consumer User intends to withdraw from the contract, the Consumer User remains obliged, under Section 57, paragraph 3 of the Italian Consumer Code, to pay the Holder an amount proportional to what has been executed up to the moment in which the withdrawal right has been exercised.
- Content sent by the Users
The User can upload Content on the Application, provided that it is not illegal (e.g. obscene, intimidating, defamatory, pornographic, abusive, or for any reason illegal or in violation of privacy, the intellectual and/or industrial property rights of the Owner and/or third parties), misleading, or is not otherwise harmful to the Owner and/or third parties or contains viruses, political propaganda, commercial solicitation, mass e-mail or any other form of spamming. In the event of a dispute by a third party regarding any announcement or conduct related to it, the User assumes full liability and undertakes to hold the Holder harmless from any damage, loss, or expense.
The User guarantees that the Contents are sent to the Application through his account from a natural person of legal age. For natural persons under the legal age, the sending of Contents must be examined and authorized by the parents or by those exercising parental authority.
The User is the sole and exclusive responsibility for the use of the Application concerning the publication, consultation, management of the Content, and contact between Users and is, therefore, the sole guarantor and responsible for the correctness, completeness, and lawfulness of the Contents and its own behavior.
It is forbidden to use an e-mail address that is not owned by the User, to use the personal data and credentials of another User to use his identity, or in any other way to declare false information about the origin of the Contents.
The Owner is unable to ensure timely control over the Content received and reserves the right at any time to cancel, move or modify the Content, which, at its discretion, appears to be illegal, abusive, defamatory, obscene, or prejudicial to the right to author and trademarks or in any case unacceptable.
Users grant the Owner a non-exclusive right of use on the Content sent, without limitations of geographical areas. The Owner may, therefore, directly or through trusted third ies , use, modify, copy, transmit, extract, publish, distribute, publicly perform, disseminate, create derivative works, host, index, store, note, encode, modify and adapt (including without limitation the right to adapt for transmission in any form of communication) in any form, any Content (including images, messages, including audio and video) that should be sent by the User, including through third parties.
The Content sent will not be returned and the Owner will not be liable towards Users for the loss, modification, or destruction of the transmitted Content.
It is expressly forbidden unless explicitly authorized by the Owner: i) the use of automatic announcement uploading systems, except those expressly authorized, ii) serial publication and/or management of advertisements for third parties by any means or method, iii) resell the Owner’s services to third parties.
- Industrial and intellectual property rights
The Owner declares to be the owner and/or licensee of all intellectual property rights relating to and/or relating to the Application and/or the Content available on the Application. Therefore, all the trademarks, figurative or word and all other signs, commercial names, service marks, wordmarks, commercial names, illustrations, images, logos, contents relating to the Application are and remain the property of the Owner or its licensees and are protected by the laws in force on the trademarks and by the relative international treaties.
The Conditions do not grant the User any license for use relating to the Application and/or to individual contents and/or materials available therein, unless otherwise regulated.
Any reproductions in any form of the explanatory texts and the Contents of the Application, if not authorized, will be considered violations of the intellectual and industrial property right of the Owner.
- Exclusion of warranty
The Application is provided “as is” and “as available” and the Owner does not provide any explicit or implicit guarantee about the Application, nor does it provide any guarantee that the Application will satisfy the needs of the Users or that it will not have never interrupt or be error-free or free of viruses or bugs.
The Owner will endeavor to ensure that the Application is available continuously 24 hours a day, but cannot in any way be held responsible if, for any reason, the Application is not accessible and/or operational at any time or for any period. Access to the Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs, or for reasons wholly unrelated to the owner’s will or due to force major events.
- Limitation of liability
The Owner shall not be held liable towards the User, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside of its own control or that of its suppliers.
Furthermore, the Owner will not be liable for damages, losses, and costs incurred by the User as a result of failure to execute the contract for reasons not attributable to him, the User only having the right to a full refund of the price paid and of any additional charges incurred.
The Owner assumes no responsibility for any fraudulent or illegal use that may be made by third parties of credit cards and other means of payment since he does not enter in any way in contact with the payment data used (credit card number, name of the holder, password, etc.).
The Owner shall not be held liable for:
- Any loss of business opportunities and any other loss, even indirect, possibly suffered by the User that is not a direct result of the breach of contract by the Owner
- Incorrect or unsuitable use of the Application by Users or third parties
- The issue of incorrect documents or fiscal data due to errors in the data provided by the User, the latter being the only person responsible for the correct insertion
In no case the Owner shall be held liable for a sum greater than twice the cost paid by the User.
- Force majeure
The Owner shall not be held responsible for the failure or late fulfillment of its obligations, due to circumstances beyond its reasonable control due to events of force major or, in any case, to unforeseen and unforeseeable events and, in any case, independent of its will.
The fulfillment of the obligations by the Owner shall be considered suspended for the period in which events of force major occur.
The Owner will perform any act in his power to identify solutions that allow the correct fulfillment of his obligations despite the persistence of events due to force major.
- Links to third-party web sites
The Application may contain links to third-party websites/applications. The Owner has no control over them and, therefore, is in no way responsible for the contents of these sites/applications.
Some of these links may link to third-party sites/applications that provide services through the Application. In these cases, the general conditions for the use of the site/application and the use of the service prepared by the third parties will be applied to the individual services, concerning which the Owner assumes no responsibility.
- Applicable law and jurisdiction
The Conditions are subject to Italian law.
For Consumer Users, any dispute concerning the application, execution, and interpretation of these Conditions shall be referred to courts where the Consumer User resides or has elected domicile, if located in the territory of the Italian Republic, without prejudice to the right of the User Consumer of going to court other than the “consumer court” according to Section 66 bis of the Italian Consumer Code, competent for the territory according to one of the criteria of the Sections 18, 19 and 20 of the civil procedural code.
The application to Consumer Users who do not have their residence or domicile in Italy of any more favorable and mandatory provisions established by the law of the country in which they have their residence or domicile is reserved, in particular concerning the term for the exercise of the right of withdrawal, after the return of the Products, in case of exercise of this right, the formalities of the communication and the legal guarantee of conformity.
For Users who are not Consumers, any dispute concerning the application, execution, and interpretation of these Conditions will be referred to the forum of the place where the Owner is based.
- Online dispute resolution for Consumer Users
The consumer user residing in Europe shall be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the Consumer User to resolve any dispute relating to and/or deriving from contracts for the sale of goods and the provision of services concluded online. Consequently, the Consumer User can use this platform for the resolution of any dispute arising from the contract entered into online. The platform is available at the following address: ec.europa.eu/consumers/odr/